How to unlock mouse on laptop: Ways to unfreeze a mouse

Found your cursor locked or frozen? Well, there could be plenty of reasons for that including screen issues, touchpad troubles and irregular links. In actual there is quite nothing to worry about it excluding the fact that your mouse is not working any more. Though in the case of a broken or unusable mouse, you can always buy a brand-new one.
To unlock your laptop mouse, first press the keyboard key marked with a touchpad icon, usually used with the Fn key. If the cursor remains frozen, check that the touchpad is enabled in Windows Settings, disconnect and reconnect any external mouse, and restart your laptop. You may also need to update or reinstall the mouse or touchpad driver if these quick fixes do not work.
Many times, it’s hard to figure out the actual reason why your mouse is frozen. But there are several ways you could apply or test out to check what is the main concern and get it fixed.
There are many solutions of instantly fixing mouse problems on laptops. Whether it’s the crashing app issue, mouse driver problem or system being stuck, we got you with all the troubleshooting steps.
Why Your Laptop Mouse Keeps Freezing (Common Causes Explained)
A laptop mouse or touchpad can stop responding for several reasons, including:
- The touchpad has been disabled accidentally.
- The laptop or an application has stopped responding.
- The mouse or touchpad driver is outdated, corrupted or incompatible.
- A wired mouse has a loose cable or faulty USB connection.
- A wireless mouse has a low battery or connection problem.
- Dirt, moisture or physical damage is affecting the touchpad.
- A recent Windows update or application is causing a software conflict.

Check the mouse hardware
There can be two types of mice including the touchpad and the external mouse. If you have a separate mouse with the device, then you must look out for the port and see if the port is loose, or wire is not connected properly. There might be an issue in the wire of the mouse, and you could try replacing the wire.
In the case of touchpad, this shouldn’t be any issue. Hence you should try moving on to another system problem or quick solution.
Try Restarting the Laptop
In some scenarios, the issue could be a frozen laptop instead of the mouse. Your laptop might not respond when you try to shut it down. But you could try several other methods like the keyboard or direct power button. See if your mouse recovers after you restart your laptop system and starts working fine again.
Update the Mouse or Touchpad Driver
An outdated, damaged or incompatible driver can prevent your mouse or touchpad from working correctly. Windows normally installs recommended driver updates through Windows Update, so check for available updates before downloading any driver manually.
- Press Windows key + I to open Settings.
- Select Windows Update and choose Check for updates.
- Install any available updates, including relevant driver updates under Advanced options > Optional updates.
- Restart your laptop and test the mouse or touchpad.
You can also update the driver through Device Manager:
- Right-click the Start button and select Device Manager.
- Expand Mice and other pointing devices or Human Interface Devices.
- Right-click the mouse or touchpad and select Update driver.
- Choose Search automatically for drivers and follow the instructions.
- Restart the laptop after the update has finished.
If updating the driver does not solve the problem, return to Device Manager, right-click the affected device and select Uninstall device. Restart the laptop so Windows can attempt to reinstall the driver automatically. If you need to install a driver manually, download the correct version only from the laptop or mouse manufacturer’s official support website.

Check the Function Keys
You might have disabled the trackpad by pressing any of the function keys from your keyboard. This issue can lead to your mouse not working or being frozen. In this case you will have to press back the Function keys to enable the trackpad and get the mouse working again.
- Hold any of the function keys on your keyboard depending on which laptop or system version you have. Mostly the Function keys should be the Fn or the touchpad keys including F7, F8, F9 or F5.
- Now move the mouse and check if the frozen issue is fixed. You can try dragging the cursor after pressing any of the function keys mentioned. If this doesn’t work, there should be another problem.
Mouse Properties
Another reason that your mouse might be frozen or not working is due to a stopped trackpad. If the function key method doesn’t work, you can simply get it working through another way. Just check if your mouse is stuck due to relevant trackpad but going through mouse properties.
- Open the Run App by clicking Win+R or navigating to the Start menu and then searching for the app.
- After the Run application opens up, you can type “main.cpl” in the given box and then click
- From the top bar, click the Device Settings menu and then tap Your Device.
- There will be an option of Enable in the below check bar. If it is disabled, make sure to click Enable and then click Apply in the bottom box.
- Click
Hopefully this method directs your mouse to get working again if it were frozen. This issue might have occurred due to the mouse properties being disabled.
System File Checker Scan
SFC scan helps recover the corrupted files in your system and solves all the issues of programs. All the missing and corrupt files are replaced or brought forward for exchange. You can simply do it by running the SFC command prompt window.
After pressing the Windows Logo button or going to the run command, type in CMD and then click Run as Administrator. The command prompt window will be opened now.
In the Window, type the sfc/ scan now and the system will automatically start updating and scanning all the files. It may also take some time for SFC to replace files, but it will be done eventually if detected.
Restart your computer after it has been detected and scanned. Now your mouse should work and if not, look out for the other solutions and issues mentioned.
Enable/Disable the Touchpad
There might be another reason that your cursor isn’t moving, or mouse is frozen. This may be because your touchpad is disabled. In this scenario, just check by double tapping the touchpad and this way it should be activated again. This may happen because you accidentally tapped your touchpad multiple times or double times. Doing the same back can turn it on or off again.

Boot or Uninstall Problematic App
Another issue that may cause the system mouse to freeze is the recent download of an application that caused this. Or the system overall has some app or programs troubles. In such case, you should boot your laptop to safe mode or uninstall the app and then reinstall it again to check if your mouse works.

Bottom Line
No doubt there are many issues that can occur due to which your mouse is currently frozen or not working. But there is nothing to stress about here as we have stated all kinds of solutions that can solve it immediately. If you are also looking for some of the wireless mice, you can checkout the latest collection at Laptop Outlet store online. You can also overview the best touchpad laptops on the store and get free shipping on all the mainland orders in the UK.

Still Have Questions?
Which Key Unlocks the Touchpad on a Laptop?
The correct key varies by laptop model. Look for a touchpad symbol on one of the function keys, commonly F5, F6, F7, F9 or F10. Press that key or hold Fn while pressing it to enable the touchpad.
Why Is My Laptop Mouse Suddenly Frozen?
Your laptop mouse may freeze because the touchpad was accidentally disabled, the system or an application stopped responding, or the mouse driver developed a problem. External mice can also stop working because of a loose USB connection, low battery or interrupted wireless connection.
How Do I Enable the Touchpad in Windows 11?
Press Windows key + I to open Settings, then select Bluetooth & devices > Touchpad. Turn on the Touchpad switch. If the option is missing, update or reinstall the touchpad driver through Device Manager.
Why Is My Cursor Not Moving but My Keyboard Works?
This usually means the touchpad or mouse has been disabled, disconnected or affected by a driver problem while the rest of the laptop remains responsive. Try the touchpad function key, reconnect an external mouse, check the touchpad settings and restart the laptop.
| Read More: |
| Gaming Mouse Pad or Regular Mouse Pad: Which Is Right for You? |
| How to Choose the Right Gaming Mouse for Your Grip Style |
| Top 5 Gaming Wireless Mouse Problems and How to Fix Them |
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