Warranty and Returns

All products come with a standard 1-year manufacturer warranty unless otherwise specified on the product page. For refurbished items, please refer to the warranty details on the individual product page.

Items with faults caused by physical damage, liquid damage, neglect, misuse, or normal wear and tear are not covered under warranty.

If you need help with a warranty claim, email us at [email protected], and we'll assist you.

All returned items received on-site will undergo data sanitisation. This ensures all customer data is securely wiped before the device moves to any further processing. For any data-related enquiries, please email [email protected].

Once we've received your returned item at our warehouse, please allow up to 10 working days for processing.

During peak times, processing may take a little longer, but we're on it!

Have questions? Drop us an email at [email protected], and we'll be happy to help.

At Laptop Outlet, we make shopping—and returning—stress-free.