iPhone 17 Scratchgate: What’s Causing It and How to Protect Your Phone
Apple’s iPhone 17 launch should have been about its powerful new hardware and fresh design. Instead, headlines are dominated by “iPhone 17 Scratchgate” complaints that the Pro models are picking up scratches and chips far too easily. The reaction is hardly surprising for a device that costs well over £1,000.
Is this simply a misunderstanding, or is Apple facing a genuine durability problem? Let’s take a closer look.
Apple’s Official Response to iPhone 17 Scratch Complaints
Apple has been quick to downplay the issue. The company told CNET that what many people are calling scratches on demo units are actually residue from worn MagSafe display stands, not permanent marks. According to Apple, these blemishes can be wiped away with a cloth, and the stands in retail stores are being replaced to prevent further problems.
While this explanation covers store displays, it doesn’t account for the growing number of personal handsets showing signs of wear straight out of the box. That’s where the conversation shifts to the Pro models.
Why the Pro Models Are Different
The controversy mainly affects the iPhone 17 Pro and Pro Max, which feature an anodised aluminium frame. This anodisation process gives the casing colour and hardness, but it also creates weak spots at sharp edges—most noticeably around the camera plateau.
Durability testers have shown that:
- Light marks on the back glass and sides can often be wiped away, which supports Apple’s residue explanation.
- The corners and camera edges, however, are far more vulnerable. Keys, coins, or even light friction can cause the anodised layer to chip, exposing the raw aluminium beneath.
- Darker colours, such as deep blue or cosmic orange, highlight scratches more than lighter finishes.
By contrast, the iPhone 17 and iPhone Air models use a ceramic or glass shell, which doesn’t show the same chipping problem.
What’s Really Behind “Scratchgate”?
When you examine the evidence, iPhone 17 Scratchgate can be traced back to 3 key factors. First, Apple’s choice to maintain sharp, angular design lines has left the anodised aluminium coating more exposed than it would be on rounded edges, which industry standards typically recommend to improve durability. Second, while the anodisation layer is relatively tough, it remains vulnerable to everyday wear and tear much like nail polish, it can chip or flake when subjected to stress at corners and raised edges. Finally, there is a clear perception problem: a handset priced at over £1,000 is expected to remain visually flawless, and even minor cosmetic blemishes are enough to diminish the premium feel and user confidence in the product.
Does iPhone 17 Scratchgate Affect Its Performance?
The good news is that Scratchgate is cosmetic and not functional. The phones still perform as expected: the display, cameras, and internal hardware are unaffected. The concern is purely about appearance and long-term resale value.
How to Protect Your iPhone 17
If you’ve just bought an iPhone 17 Pro/ Pro Max or are considering one, here are the best ways to prevent Scratchgate from spoiling the experience:
- Invest in a protective case: Choose one with raised edges to shield the camera plateau.
- Add a lens protector: Thin adhesive rings around the camera help prevent edge chipping.
- Keep it separate: Don’t carry your phone in the same pocket as keys, coins, or cards.
- Handle with care: Avoid sliding the phone across hard surfaces; always gently lift and place it down.
- Clean regularly: Use a microfibre cloth to remove dust and residue before it causes abrasions.
- Pick your colour wisely: Lighter finishes show marks less than deep blue or black.
Should You Still Buy the iPhone 17 Pro?
Despite Scratchgate, the iPhone 17 Pro remains a powerful and desirable device. Its cameras, processor, and display are among the best in the market. The issue lies in the finish - not the performance.
A case and careful handling are essential if you’re particular about keeping your phone pristine. For those who prefer using their phone “naked”, expect to see minor wear around the edges over time.
Key Point to Remember
The iPhone 17 Scratchgate saga is unlikely to fade quickly. Apple insists the anodisation meets industry standards, yet independent testing shows that sharp edges make these phones more prone to visible wear.
Until Apple revises the design, the best defence is prevention. If you own an iPhone 17 Pro or Pro Max, treat it carefully from day one and consider protection as part of the purchase.
Common Questions About iPhone 17 Scratchgate
Does the iPhone 17 scratch easily?
The standard iPhone 17 and iPhone Air are less prone to scratches thanks to their ceramic and glass finishes. However, the iPhone 17 Pro and Pro Max have an anodised aluminium frame that is more susceptible to cosmetic marks, especially around the sharp edges of the camera plateau. Darker colours, such as deep blue or space black, also highlight scratches more clearly. While the phone isn’t fragile, owners report that it shows signs of wear sooner than expected.
How to protect an iPhone from scratches?
The most effective way to protect any iPhone is to use a case and screen protector from day one. A case with raised lips will shield the vulnerable corners and camera bump, while a tempered glass screen protector prevents surface abrasions on the display. Avoid carrying your phone with keys or coins, clean it regularly with a microfibre cloth, and avoid sliding it across hard surfaces. For additional protection, camera lens rings or covers can help reduce edge chipping on the Pro models.
What causes an iPhone screen to scratch?
An iPhone screen can scratch when it comes into contact with hard or abrasive objects such as keys, coins, sand, or grit. Even though the iPhone 17 features Ceramic Shield 2, which Apple says is more resistant than earlier versions, no screen is completely scratch-proof. Tiny particles in pockets, bags, or on surfaces can cause micro-abrasions over time, particularly if the phone is carried without a screen protector.
Is the iPhone 17 Pro Max durable?
The iPhone 17 Pro Max is durable in terms of internal build quality, water resistance, and overall performance. It uses aerospace-grade aluminium and Ceramic Shield glass, which strongly resist cracks and drops. However, its anodised aluminium finish is prone to visible scratches and chips around sharp edges. In short, the Pro Max is structurally sound but benefits greatly from a protective case if you want to maintain its premium look.
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