What payment method do you accept?

We accept all major credit and debit cards, including MasterCard, Visa, Visa Debit, Maestro, and American Express. You can also pay securely via PayPal (Credit & Pay in 3), Klarna, Apple Pay, and Google Pay. PayPal Pay in 3 lets you split your purchase into three interest-free payments, while PayPal Credit offers up to 24 months of 0% interest on qualifying purchases. We also offer several flexible Klarna payment methods at checkout including, Pay Now, Pay in 30 Days, Pay in 3 instalments, or Finance over 6–36 months.

When will I receive my order?

Delivery time is usually between 3 to 5 working days in case you have selected the Free Delivery option. For Express delivery, it will take up to 2 days. All orders should be delivered in the expected delivery window as specified on the delivery option, when selecting during the checkout process.

What's the process of return and replacement?

If your item has developed any faults that is not caused by physical damage, liquid damage, neglect, misuse, normal wear & tear, and it is still within the warranty period covered by the manufacturer, please simply contact Laptop Outlet Warranty support at customerservice@laptopoutlet.co.uk for repairs or exchange.

How many days it will take for the return procedure?

Once we receive your item back at our premises, it may take up to 5 working days to process the return. This could be bit longer during the peak times. Please email us at customerservice@laptopoutlet.co.uk if you have any questions pertaining your return.

What if my Product is not as described?

In the rare event if your item is not as described, please send us an email at customerservice@laptopoutlet.co.uk with the details and we will organise a free return and a replacement for you.

Can I return or get a refund for my order if I have change of mind?

Yes, we offer refund policy to all Laptop Outlet customers. If you change your mind, you can return the goods at your expense via Insured (to cover the cost of the goods) & Signed for service within 30 days and we will issue full refund.

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NP965QPA-KG1UK-AG

Refurbished Samsung Galaxy Book4 Pro 360 Snapdragon X Elite (X1E) 16GB RAM 512GB eUFS 16" Windows 11 Pro Laptop

Name: Refurbished Samsung Galaxy Book4 Pro 360 Snapdragon X Elite (X1E) 16GB RAM 512GB eUFS 16" Windows 11 Pro Laptop
Brand: Samsung
SKU: NP965QPA-KG1UK-AG
Price: 669.99 GBP
Availability: OutofStock

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SKU: NP965QPA-KG1UK-AG

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Highlights

Snapdragon X Elite X1E-80-100 12Core Processor
16" WQXGA+ Display, AMOLED, 2880 x 1800 Max. Resolution
16 GB RAM, 512 GB SSD
Qualcomm Adreno Graphics
HDMI | USB-C
Grey Colour
1 Year Warranty
NP965QPA-KG1UK-AG
<a style="color:#1979c3;font-weight: bold;">*This product includes free Norton 360 Deluxe</a>
Condition: Refurbished - Excellent

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Product Description

Condition	This product has been fully tested and verified as functional with no hardware or software defects. Any data previously held on the device has been sanitised or the storage media removed, in line with data protection standards. The item may show minor cosmetic wear, including light scratches or blemishes, though these do not affect the products performance or usability. The device is loaded with legally licensed software, where applicable, and is configured for full operation. It has been professionally cleaned, with all non-original labels removed, and is complete with all parts present and accounted for.
Warranty	1 Year

Condition

This product has been fully tested and verified as functional with no hardware or software defects. Any data previously held on the device has been sanitised or the storage media removed, in line with data protection standards. The item may show minor cosmetic wear, including light scratches or blemishes, though these do not affect the products performance or usability. The device is loaded with legally licensed software, where applicable, and is configured for full operation. It has been professionally cleaned, with all non-original labels removed, and is complete with all parts present and accounted for.

Warranty

1 Year

Refurbished Samsung Galaxy Book4 Pro 360 Snapdragon X Elite (X1E) 16GB RAM 512GB eUFS 16" Windows 11 Pro Laptop

The Refurbished Samsung Galaxy Book4 Pro 360 is a high-performance 2-in-1 laptop crafted for modern professionals and creators on the move. With a powerful Snapdragon X Elite processor, stunning 16 AMOLED display, and ultra-fast eUFS storage, it offers premium Windows 11 Pro experiences in a flexible convertible design.

Why Youll Love It

Built for the AI Era
The Snapdragon X Elite processor brings next-gen power and efficiency, ideal for AI-enhanced tasks and seamless productivity.
Ultra-Vivid AMOLED Display
Enjoy a vibrant 16" WQXGA+ AMOLED touchscreen with deep contrast and sharp clarity perfect for creative and visual work.
Convertible Convenience
Use it your way: laptop, tablet, or tent mode the 360° hinge adapts to your workflow and lifestyle.
Speed and Storage
With 16GB LPDDR5 RAM and a 512GB eUFS drive, youll multitask effortlessly and boot apps in a flash.
Refurbished. Reliable. Ready.
Manufacturer certified for quality and backed by a 1-Year Warranty for total confidence.

Perfect For

Professionals needing a lightweight convertible laptop, hybrid workers demanding speed and flexibility, and creative users who want vivid visuals and long battery life all in one portable package.

Check out our broader Refurbished Convertible Laptops, explore powerful options in our Refurbished Samsung Laptops, or browse more premium devices under Windows 11 Laptops.

Product Features

Processor: Qualcomm Snapdragon X Elite X1E-80-100, 12-Core, 3.4GHz
Display: 16" WQXGA+ AMOLED (2880 x 1800), Touchscreen
Memory: 16 GB LPDDR5
Storage: 512 GB eUFS
Graphics: Qualcomm Adreno Integrated Graphics
OS: Windows 11 Pro
Connectivity: HDMI | USB-C | Wi-Fi | Bluetooth 5.3
Weight: 1.73 kg
Colour: Grey
Warranty: 1 Year

FAQs

Is the Galaxy Book4 Pro 360 compatible with a stylus?
Yes, it supports stylus input (sold separately), making it ideal for sketching and note-taking.

Whats the main benefit of eUFS storage?
eUFS offers faster read/write speeds than standard SSDs, leading to better performance for demanding tasks.

Does it come with Windows 11 Pro pre-installed?
Yes, this device runs Windows 11 Pro out of the box.

Technical Specifications

Processor

Processor	Snapdragon X Elite (X1E)
Processor Family	Snapdragon X Elite
Processor Model	X1E-80-100
Processor Number	X1E-80-100
Processor Core Count	12
Display

Screen	16"
Screen Resolution	2880 x 1800
Display Type	AMOLED
Graphics

Graphics	Qualcomm Adreno
Graphics Type	Qualcomm
Storage

Solid State Drive	512 GB
Total Storage	512 GB
RAM

RAM	16 GB
Connectivity

Featured Connectivity	HDMI \| USB-C
Bluetooth	Bluetooth 5.3
Wireless LAN	Yes
USB Ports	3
Card Reader	Yes
Connections	HDMI \| USB-C
Operating System & Software

Operating System	Windows 11 Home
Camera

Integrated Webcam	Yes
Sound

Speakers	2
Keyboard

Lighting	Backlit
Product Detail

Weight	1.73 kg
Recommended For	Business
Colour	Grey
General Information

Warranty	1 Year

Manufacturer Content