Question 1

What payment method do you accept?

Accepted Answer

We accept all major credit and debit cards, including MasterCard, Visa, Visa Debit, Maestro, and American Express. You can also pay securely via PayPal (Credit & Pay in 3), Klarna, Apple Pay, and Google Pay. PayPal Pay in 3 lets you split your purchase into three interest-free payments, while PayPal Credit offers up to 24 months of 0% interest on qualifying purchases. We also offer several flexible Klarna payment methods at checkout including, Pay Now, Pay in 30 Days, Pay in 3 instalments, or Finance over 6–36 months.

Question 2

When will I receive my order?

Accepted Answer

Delivery time is usually between 3 to 5 working days in case you have selected the Free Delivery option. For Express delivery, it will take up to 2 days. All orders should be delivered in the expected delivery window as specified on the delivery option, when selecting during the checkout process.

Question 3

What's the process of return and replacement?

Accepted Answer

If your item has developed any faults that is not caused by physical damage, liquid damage, neglect, misuse, normal wear & tear, and it is still within the warranty period covered by the manufacturer, please simply contact Laptop Outlet Warranty support at customerservice@laptopoutlet.co.uk for repairs or exchange.

Question 4

How many days it will take for the return procedure?

Accepted Answer

Once we receive your item back at our premises, it may take up to 5 working days to process the return. This could be bit longer during the peak times. Please email us at customerservice@laptopoutlet.co.uk if you have any questions pertaining your return.

Question 5

What if my Product is not as described?

Accepted Answer

In the rare event if your item is not as described, please send us an email at customerservice@laptopoutlet.co.uk with the details and we will organise a free return and a replacement for you.

Question 6

Can I return or get a refund for my order if I have change of mind?

Accepted Answer

Yes, we offer refund policy to all Laptop Outlet customers. If you change your mind, you can return the goods at your expense via Insured (to cover the cost of the goods) & Signed for service within 30 days and we will issue full refund.

Condition

Condition	New
Product Identifiers

Sku	RZ04-04530200-R3M1
MPN	RZ04-04530200-R3M1
EAN	8887910060131
Type	Headset
Brand	Razer
Model	BlackShark V2 Pro (2023) White
Audio Information

Headphone Output	7.1 Surround Sound
Headphone Frequency Response	12 Hz - 28 kHz
Headphone Impedance	32
Headphone Sensitivity	100 dBSPL / mW @ 1 kHz by HATS
General

Weight	0
Warranty	2 Years
Colour	White
Item Weight	320 g
Dimensions	(WxDxH) 99mm x 164mm x 190mm
Box Contents	Razer BlackShark V2 Pro, Detachable HyperClear Super Wideband Mic, USB Wireless Dongle, USB Type-A to Type-C Charging Cable, USB Type-A to Type-C Extension Cable
Headset Information

Headphone Compatibility	PC \| Mac \| PS5 \| Switch \| Android \| iOS
Headphone Connection	USB-A Dongle Wireless \| Bluetooth
Headphone Wireless	2.4GHz HyperSpeed \| Bluetooth 5.2
Headphone Adjustable Headband	Yes
Headphone Acoustic Construction	Closed
Headphone Form Factor	Over-Ear
Mic Information

Headphone Microphone Included	Yes
Headphone Detachable Microphone	Detachable HyperClear Super Wideband Mic
Headphone Microphone Frequency Response	100 Hz - 10 kHz
Headphone Microphone Sensitivity	-42 ± 3 dBV / Pa, 1 kHz
Headphone Microphone Polar Pattern	Unidirectional
Other Specifications

Warranty	2 Years
Colour	White
Model Information

Brand	Razer
Model	BlackShark V2 Pro (2023) White
Most Suitable For	Gaming

Razer Blackshark V2 Pro Wireless Esports Gaming Headset - White

FAQs