Question 1

What payment method do you accept?

Accepted Answer

We accept all major credit and debit cards, including MasterCard, Visa, Visa Debit, Maestro, and American Express. You can also pay securely via PayPal (Credit & Pay in 3), Klarna, Apple Pay, and Google Pay. PayPal Pay in 3 lets you split your purchase into three interest-free payments, while PayPal Credit offers up to 24 months of 0% interest on qualifying purchases. We also offer several flexible Klarna payment methods at checkout including, Pay Now, Pay in 30 Days, Pay in 3 instalments, or Finance over 6–36 months.

Question 2

When will I receive my order?

Accepted Answer

Delivery time is usually between 3 to 5 working days in case you have selected the Free Delivery option. For Express delivery, it will take up to 2 days. All orders should be delivered in the expected delivery window as specified on the delivery option, when selecting during the checkout process.

Question 3

What's the process of return and replacement?

Accepted Answer

If your item has developed any faults that is not caused by physical damage, liquid damage, neglect, misuse, normal wear & tear, and it is still within the warranty period covered by the manufacturer, please simply contact Laptop Outlet Warranty support at customerservice@laptopoutlet.co.uk for repairs or exchange.

Question 4

How many days it will take for the return procedure?

Accepted Answer

Once we receive your item back at our premises, it may take up to 5 working days to process the return. This could be bit longer during the peak times. Please email us at customerservice@laptopoutlet.co.uk if you have any questions pertaining your return.

Question 5

What if my Product is not as described?

Accepted Answer

In the rare event if your item is not as described, please send us an email at customerservice@laptopoutlet.co.uk with the details and we will organise a free return and a replacement for you.

Question 6

Can I return or get a refund for my order if I have change of mind?

Accepted Answer

Yes, we offer refund policy to all Laptop Outlet customers. If you change your mind, you can return the goods at your expense via Insured (to cover the cost of the goods) & Signed for service within 30 days and we will issue full refund.

Condition	Brand New & Sealed. Official UK Stock. Next Working Day Delivery (M-F.)
Warranty	1 Year

Product Description	HP Care Pack extended service agreement - 3 years - on-site
Type	Extended service agreement
Service Included	Parts and labour
Location	On-site
Full Contract Period	3 years
Response Time	1 day
Designed For	Evo D311, D325; Business Desktop d228, d248, d260, d280, d290, d338, dx2030, dx2068, dx6128, dx7208

GENERAL
Full Contract Period	3 years
Location	On-site
Response Time	1 day
Service Included	Parts and labour
Type	Extended service agreement

Condition

Condition	New
Product Identifiers

SKU	U4851A
MPN	U4851A
EAN	4056572779673
Type	WARRANTY
Brand	HP
Model	U4851A
General

Warranty	3 Years
Key Specifications

Compatible Brand	For HP

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HP Care Pack Extended Service Agreement 3 Years Parts and Labour Service, U4851A

FAQs

COMPATIBILITY INFORMATION
Designed For	Compaq Evo D311, D325 ¦ HP Compaq Business Desktop d228, d248, d260, d280, d290, d338, dx2030, dx2068, dx6128, dx7208

DETAILS
Service & Support Details	Extended service agreement - parts and labour - 3 years - on-site - response time: 1 day