Question 1

What payment method do you accept?

Accepted Answer

We accept all major credit and debit cards, including MasterCard, Visa, Visa Debit, Maestro, and American Express. You can also pay securely via PayPal (Credit & Pay in 3), Klarna, Apple Pay, and Google Pay. PayPal Pay in 3 lets you split your purchase into three interest-free payments, while PayPal Credit offers up to 24 months of 0% interest on qualifying purchases. We also offer several flexible Klarna payment methods at checkout including, Pay Now, Pay in 30 Days, Pay in 3 instalments, or Finance over 6–36 months.

Question 2

When will I receive my order?

Accepted Answer

Delivery time is usually between 3 to 5 working days in case you have selected the Free Delivery option. For Express delivery, it will take up to 2 days. All orders should be delivered in the expected delivery window as specified on the delivery option, when selecting during the checkout process.

Question 3

What's the process of return and replacement?

Accepted Answer

If your item has developed any faults that is not caused by physical damage, liquid damage, neglect, misuse, normal wear & tear, and it is still within the warranty period covered by the manufacturer, please simply contact Laptop Outlet Warranty support at customerservice@laptopoutlet.co.uk for repairs or exchange.

Question 4

How many days it will take for the return procedure?

Accepted Answer

Once we receive your item back at our premises, it may take up to 5 working days to process the return. This could be bit longer during the peak times. Please email us at customerservice@laptopoutlet.co.uk if you have any questions pertaining your return.

Question 5

What if my Product is not as described?

Accepted Answer

In the rare event if your item is not as described, please send us an email at customerservice@laptopoutlet.co.uk with the details and we will organise a free return and a replacement for you.

Question 6

Can I return or get a refund for my order if I have change of mind?

Accepted Answer

Yes, we offer refund policy to all Laptop Outlet customers. If you change your mind, you can return the goods at your expense via Insured (to cover the cost of the goods) & Signed for service within 30 days and we will issue full refund.

Condition

Condition	New
Product Identifiers

MPN	5109BUSS
Type	Smartphone
Form Factor	Bar
Brand	HONOR
Series	Honor 400
Model	Honor 400 Pro
Processor

Processor	Qualcomm Snapdragon
Type	Qualcomm Snapdragon
Model	8 Gen 3
Core Count	8
General

Weight	0
Warranty	1 Year
Colour	Midnight Black
Item Weight	205 g
Dimensions	(WxDxH) 76.1 mm x 160.8 mm x 8.1 mm
Connectivity

Connectivity	USB C
Display

Screen Size	6.7"
Refresh Rate	120 Hz
Maximum Resolution	2800 x 1280
Screen Shape	Flat
Memory (RAM)

Ram Size	12 GB
Storage

Storage Capacity	512 GB
Ports & Interfaces

Connectivity	USB C
Card Reader	No
Features

Front Camera Type	Dual camera
Front Camera Resolution	50 MP
Rear Camera Type	Triple camera
Rear Camera Resolution	200 MP
Second Rear Camera Resolution	50 MP
Third Rear Camera Resolution	12 MP
Fingerprint Sensor	Yes
Wireless Charging	Yes
Network

Mobile Network Generation	5G
Wifi Standards	Wi Fi 7
SIM Card Slot	Dual SIM
SIM Card Type	NanoSIM + NanoSIM
Other Specifications

Operating System	MagicOS 9.0
Warranty	1 Year
Colour	Midnight Black
Model Information

Brand	HONOR
Model	Honor 400 Pro

HONOR 400 Pro 512GB Storage 12GB RAM 6.7" AMOLED 5G Dual SIM MagicOS 9.0 Smartphone

FAQs