Question 1

What payment method do you accept?

Accepted Answer

We accept all major credit and debit cards, including MasterCard, Visa, Visa Debit, Maestro, and American Express. You can also pay securely via PayPal (Credit & Pay in 3), Klarna, Apple Pay, and Google Pay. PayPal Pay in 3 lets you split your purchase into three interest-free payments, while PayPal Credit offers up to 24 months of 0% interest on qualifying purchases. We also offer several flexible Klarna payment methods at checkout including, Pay Now, Pay in 30 Days, Pay in 3 instalments, or Finance over 6–36 months.

Question 2

When will I receive my order?

Accepted Answer

Delivery time is usually between 3 to 5 working days in case you have selected the Free Delivery option. For Express delivery, it will take up to 2 days. All orders should be delivered in the expected delivery window as specified on the delivery option, when selecting during the checkout process.

Question 3

What's the process of return and replacement?

Accepted Answer

If your item has developed any faults that is not caused by physical damage, liquid damage, neglect, misuse, normal wear & tear, and it is still within the warranty period covered by the manufacturer, please simply contact Laptop Outlet Warranty support at customerservice@laptopoutlet.co.uk for repairs or exchange.

Question 4

How many days it will take for the return procedure?

Accepted Answer

Once we receive your item back at our premises, it may take up to 5 working days to process the return. This could be bit longer during the peak times. Please email us at customerservice@laptopoutlet.co.uk if you have any questions pertaining your return.

Question 5

What if my Product is not as described?

Accepted Answer

In the rare event if your item is not as described, please send us an email at customerservice@laptopoutlet.co.uk with the details and we will organise a free return and a replacement for you.

Question 6

Can I return or get a refund for my order if I have change of mind?

Accepted Answer

Yes, we offer refund policy to all Laptop Outlet customers. If you change your mind, you can return the goods at your expense via Insured (to cover the cost of the goods) & Signed for service within 30 days and we will issue full refund.

Condition

Condition	Refurbished - Excellent
Product Identifiers

Sku	90IG08Y0-MO3C20-AG
MPN	90IG08Y0-MO3C20-AG
EAN	4711387649381
Type	Mesh System
Brand	ASUS
Series	ZenWiFi
Model	BE18000 Tri-Band Pack of 3
General

Weight	0
Warranty	1 Year
Colour	White
Item Weight	0.85 kg
Dimensions	15.9 x 7.2 x 18.6 cm (H x W x D)
Box Contents	ZenWiFi BT10 3 Pack \| Ethernet Cable \| Ac adapter
Overview

Router Rating	BE18000
Router Type	Wi-Fi 7 Mesh System
Router Data Transfer Speed	Up to 18000 Mbps
Security

Router Firewall	Yes
Router Parental Controls	Content Filtering \| Safe Browsing \| Time Scheduling
Router Encryption	WPA3Personal \| WPA2Personal \| WPA2Enterprise \| WPAEnterprise \| AiProtection Pro
Router Network Standards	IEEE 802.11b \| IEEE 802.11a \| IEEE 802.11g \| IEEE 802.11n \| IEEE 802.11ac \| IEEE 802.11ax \| IEEE 802.11be
Connectivity

Router number of Antennas	8x Internal Antennas
Router Connectivity Type	Wi-Fi 7
Router Wired Connectivity	10 Gigabit Ethernet
Router Wifi Technology	WiFi 7
Other Specifications

Warranty	1 Year
Colour	White
Model Information

Brand	ASUS
Model	BE18000 Tri-Band Pack of 3
Most Suitable For	Home

Refurbished ASUS ZenWiFi BT10 Tri-Band Home WiFi 7 System Mesh Router White - Triple Pack

FAQs