Question 1

What payment method do you accept?

Accepted Answer

We accept all major credit and debit cards, including MasterCard, Visa, Visa Debit, Maestro, and American Express. You can also pay securely via PayPal (Credit & Pay in 3), Klarna, Apple Pay, and Google Pay. PayPal Pay in 3 lets you split your purchase into three interest-free payments, while PayPal Credit offers up to 24 months of 0% interest on qualifying purchases. We also offer several flexible Klarna payment methods at checkout including, Pay Now, Pay in 30 Days, Pay in 3 instalments, or Finance over 6–36 months.

Question 2

When will I receive my order?

Accepted Answer

Delivery time is usually between 3 to 5 working days in case you have selected the Free Delivery option. For Express delivery, it will take up to 2 days. All orders should be delivered in the expected delivery window as specified on the delivery option, when selecting during the checkout process.

Question 3

What's the process of return and replacement?

Accepted Answer

If your item has developed any faults that is not caused by physical damage, liquid damage, neglect, misuse, normal wear & tear, and it is still within the warranty period covered by the manufacturer, please simply contact Laptop Outlet Warranty support at customerservice@laptopoutlet.co.uk for repairs or exchange.

Question 4

How many days it will take for the return procedure?

Accepted Answer

Once we receive your item back at our premises, it may take up to 5 working days to process the return. This could be bit longer during the peak times. Please email us at customerservice@laptopoutlet.co.uk if you have any questions pertaining your return.

Question 5

What if my Product is not as described?

Accepted Answer

In the rare event if your item is not as described, please send us an email at customerservice@laptopoutlet.co.uk with the details and we will organise a free return and a replacement for you.

Question 6

Can I return or get a refund for my order if I have change of mind?

Accepted Answer

Yes, we offer refund policy to all Laptop Outlet customers. If you change your mind, you can return the goods at your expense via Insured (to cover the cost of the goods) & Signed for service within 30 days and we will issue full refund.

Condition

Condition	New
Product Identifiers

Sku	ROG KITHARA
MPN	90YH0470-BHUA00
EAN	4711636258043
Type	Headsets
Brand	Asus
Model	ROG Kithara
Audio Information

Headphone Output	Stereo
Headphone Frequency Response	20 Hz - 20 kHz
Headphone Impedance	16
Headphone Sensitivity	Not Specified
General

Weight	0
Warranty	2 Years
Colour	Black
Item Weight	420 g
Box Contents	ROG Kithara Gaming Headset \| 1.8m Dual-3.5mm to Dual-3.5mm Boom Mic Cable \| 1.8m Dual-3.5mm with 3-in-1 (3.5mm/6.3mm single-ended, 4.4mm balanced) plug cable \| USB-C to Dual-3.5mm Adapter \| 2 sets of Ear Cushion: 1 x Velour, 1 x Leatherette with Mesh Fabr
Headphone Cable Length	1.8 m
Headphone Cushion Material	Protein Leather
Headset Information

Headphone Compatibility	PC \| PlayStation \| Nintendo Switch \| Mac \| Mobile
Headphone Connection	3.5mm Jack
Headphone Wireless	No
Headphone Adjustable Headband	Yes
Headphone Form Factor	Over-Ear
Mic Information

Headphone Microphone Included	Yes
Headphone Detachable Microphone	Yes
Headphone Microphone Frequency Response	20 - 20000 Hz
Headphone Microphone Sensitivity	-36 dB
Headphone Microphone Polar Pattern	Not Specified
Other Specifications

Warranty	2 Years
Colour	Black
Model Information

Brand	Asus
Model	ROG Kithara
Most Suitable For	Gaming

ASUS ROG Kithara Open Back Planar Magnetic Gaming Headset - Black

FAQs