Question 1

What payment method do you accept?

Accepted Answer

We accept all major credit and debit cards, including MasterCard, Visa, Visa Debit, Maestro, and American Express. You can also pay securely via PayPal (Credit & Pay in 3), Klarna, Apple Pay, and Google Pay. PayPal Pay in 3 lets you split your purchase into three interest-free payments, while PayPal Credit offers up to 24 months of 0% interest on qualifying purchases. We also offer several flexible Klarna payment methods at checkout including, Pay Now, Pay in 30 Days, Pay in 3 instalments, or Finance over 6–36 months.

Question 2

When will I receive my order?

Accepted Answer

Delivery time is usually between 3 to 5 working days in case you have selected the Free Delivery option. For Express delivery, it will take up to 2 days. All orders should be delivered in the expected delivery window as specified on the delivery option, when selecting during the checkout process.

Question 3

What's the process of return and replacement?

Accepted Answer

If your item has developed any faults that is not caused by physical damage, liquid damage, neglect, misuse, normal wear & tear, and it is still within the warranty period covered by the manufacturer, please simply contact Laptop Outlet Warranty support at customerservice@laptopoutlet.co.uk for repairs or exchange.

Question 4

How many days it will take for the return procedure?

Accepted Answer

Once we receive your item back at our premises, it may take up to 5 working days to process the return. This could be bit longer during the peak times. Please email us at customerservice@laptopoutlet.co.uk if you have any questions pertaining your return.

Question 5

What if my Product is not as described?

Accepted Answer

In the rare event if your item is not as described, please send us an email at customerservice@laptopoutlet.co.uk with the details and we will organise a free return and a replacement for you.

Question 6

Can I return or get a refund for my order if I have change of mind?

Accepted Answer

Yes, we offer refund policy to all Laptop Outlet customers. If you change your mind, you can return the goods at your expense via Insured (to cover the cost of the goods) & Signed for service within 30 days and we will issue full refund.

Condition

Condition	New
Product Identifiers

SKU	DXP6800PRO/48TB-IW
MPN	DXP6800PRO/48TB-IW
EAN	5050914257798
Type	NAS
Brand	UGREEN
Series	NASYNC
Model	DXP6800PRO/48TB-IW
General

Warranty	2 Years
Colour	Black
Weight	9.8 kg
Dimensions	355.6 x 254 x 190.5
Bay Information

Number of Bays	6
Connectivity

M.2 Drive Slots	4 (NVMe M.2 Slots for faster data access)
Compatible Drive Type	2.5 or 3.5-inch drives (HDD or SSD), M.2 NVMe SSD
Hot Swappable Drive	Yes (for easy upgrade or maintenance without downtime)
LAN Ports	2.5GbE RJ-45 x 2
USB Ports	USB 3.2 Port x 1, USB 3.2 Gen 2 Port x 1, USB 2.0 Port x 2
HDMI Ports	1 x HDMI (up to 7680 × 4320)
Thunderbolt Ports	2 x Thunerbolt 4.0 Port (for high-speed data transfer)
PCIe Expansion	1x PCIe x4 network upgrade slot (to add additional network cards or storage options)
Processor

Processor	Intel
Processor Model	Intel Core i5 1235U 10-Cores 4.40 GHz (turbo)
Memory (RAM)

System Memory	8 GB DDR5
Memory Module Pre-installed	8 GB (8 GB x 1)
Maximum Memory Capacity	64 GB
Storage

Drive Type	HDD/SSD Hybrid
RAID Support	JBOD, Basic, RAID 0, RAID 1, RAID 5, RAID 6, RAID 10
Other Specifications

Operating System	UG OS Pro

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