Question 1

What payment method do you accept?

Accepted Answer

We accept all major credit and debit cards, including MasterCard, Visa, Visa Debit, Maestro, and American Express. You can also pay securely via PayPal (Credit & Pay in 3), Klarna, Apple Pay, and Google Pay. PayPal Pay in 3 lets you split your purchase into three interest-free payments, while PayPal Credit offers up to 24 months of 0% interest on qualifying purchases. We also offer several flexible Klarna payment methods at checkout including, Pay Now, Pay in 30 Days, Pay in 3 instalments, or Finance over 6–36 months.

Question 2

When will I receive my order?

Accepted Answer

Delivery time is usually between 3 to 5 working days in case you have selected the Free Delivery option. For Express delivery, it will take up to 2 days. All orders should be delivered in the expected delivery window as specified on the delivery option, when selecting during the checkout process.

Question 3

What's the process of return and replacement?

Accepted Answer

If your item has developed any faults that is not caused by physical damage, liquid damage, neglect, misuse, normal wear & tear, and it is still within the warranty period covered by the manufacturer, please simply contact Laptop Outlet Warranty support at customerservice@laptopoutlet.co.uk for repairs or exchange.

Question 4

How many days it will take for the return procedure?

Accepted Answer

Once we receive your item back at our premises, it may take up to 5 working days to process the return. This could be bit longer during the peak times. Please email us at customerservice@laptopoutlet.co.uk if you have any questions pertaining your return.

Question 5

What if my Product is not as described?

Accepted Answer

In the rare event if your item is not as described, please send us an email at customerservice@laptopoutlet.co.uk with the details and we will organise a free return and a replacement for you.

Question 6

Can I return or get a refund for my order if I have change of mind?

Accepted Answer

Yes, we offer refund policy to all Laptop Outlet customers. If you change your mind, you can return the goods at your expense via Insured (to cover the cost of the goods) & Signed for service within 30 days and we will issue full refund.

Condition

Condition	New
Product Identifiers

Sku	21LB0030UK-LEN
MPN	21LB0030UK
EAN	199274409333
Type	Notebook/Laptop
Brand	Lenovo
Series	ThinkPad
Model	ThinkPad L13 Gen 5
Processor

Manufacturer	Intel
Processor	Intel Core Ultra 5 125U 12-Core (1.3GHz Intel Turbo Boost up to 4.3GHz)
Type	Intel Core Ultra 5
Model	Intel Core Ultra 5 125U 12-Core
Generation	Intel Core Ultra Series 2
Core Count	12-Core
Speed	1.3 GHz
AI Ready	AI PC (NPU-Enabled)
General

Weight	2400
Warranty	1 Year
Colour	Black
Item Weight	1.32 kg
Dimensions	(WxDxH) 305 mm x 218 mm x 17.06 mm
Connectivity

Connectivity	USB-A \| USB-C \| Thunderbolt 4 \| HDMI \| Wi-Fi 6E \| Bluetooth 5.3
Display

Screen Size	13.3"
Touchscreen	No
Display Type	WUXGA
Screen Refresh Rate	60 Hz
Maximum Resolution	1920 x 1200
Memory (RAM)

Ram Size	16 GB
Laptop Memory Type	LPDDR5
Max Ram Capacity	16 GB
Storage

Storage Type	SSD
SSD Capacity	256 GB
Total Storage	256 GB
Graphics

Graphics Manufacturer	Intel
Graphics Processing Type	Integrated/On-Board Graphics
GPU	Integrated Intel Graphics
Ports & Interfaces

Connectivity	USB-A \| USB-C \| Thunderbolt 4 \| HDMI \| Wi-Fi 6E \| Bluetooth 5.3
Card Reader	No
Bluetooth	Bluetooth 5.3
Wireless LAN	Wi-Fi 6E (802.11ax)
USB Ports	2x USB-A, 1x USB-C
VGA Ports	No
HDMI Ports Quantity	1x HDMI 2.1
Display Ports	No
Thunderbolt	1x Thunderbolt 4
Features

Built In Speakers	Integrated Stereo Speaker
Integrated Webcam	Integrated Webcam with Microphone
Bluetooth	Bluetooth 5.3
Backlit Keyboard	Backlit
Fingerprint Sensor	No
Other Specifications

Operating System	Microsoft Windows 11 Pro
Warranty	1 Year
Colour	Black
Model Information

Brand	Lenovo
Model	ThinkPad L13 Gen 5
Most Suitable For	Business

Lenovo ThinkPad L13 Gen 5 Intel Core Ultra 5 16GB RAM 256GB SSD 13.3" Windows 11 Pro Laptop

FAQs