Question 1

What payment method do you accept?

Accepted Answer

We accept all major credit and debit cards, including MasterCard, Visa, Visa Debit, Maestro, and American Express. You can also pay securely via PayPal (Credit & Pay in 3), Klarna, Apple Pay, and Google Pay. PayPal Pay in 3 lets you split your purchase into three interest-free payments, while PayPal Credit offers up to 24 months of 0% interest on qualifying purchases. We also offer several flexible Klarna payment methods at checkout including, Pay Now, Pay in 30 Days, Pay in 3 instalments, or Finance over 6–36 months.

Question 2

When will I receive my order?

Accepted Answer

Delivery time is usually between 3 to 5 working days in case you have selected the Free Delivery option. For Express delivery, it will take up to 2 days. All orders should be delivered in the expected delivery window as specified on the delivery option, when selecting during the checkout process.

Question 3

What's the process of return and replacement?

Accepted Answer

If your item has developed any faults that is not caused by physical damage, liquid damage, neglect, misuse, normal wear & tear, and it is still within the warranty period covered by the manufacturer, please simply contact Laptop Outlet Warranty support at customerservice@laptopoutlet.co.uk for repairs or exchange.

Question 4

How many days it will take for the return procedure?

Accepted Answer

Once we receive your item back at our premises, it may take up to 5 working days to process the return. This could be bit longer during the peak times. Please email us at customerservice@laptopoutlet.co.uk if you have any questions pertaining your return.

Question 5

What if my Product is not as described?

Accepted Answer

In the rare event if your item is not as described, please send us an email at customerservice@laptopoutlet.co.uk with the details and we will organise a free return and a replacement for you.

Question 6

Can I return or get a refund for my order if I have change of mind?

Accepted Answer

Yes, we offer refund policy to all Laptop Outlet customers. If you change your mind, you can return the goods at your expense via Insured (to cover the cost of the goods) & Signed for service within 30 days and we will issue full refund.

Condition

Condition	New
Product Identifiers

Sku	937W2EA
MPN	937W2EA
EAN	0198415318572
Type	Desktop PC
PC Form Factor	SFF
Brand	HP
Series	Pro 290
Model	HP Pro 290 G9
Processor

Manufacturer	Intel
Processor	Intel Core i5 13th gen Intel.
Type	Intel Core i5
Model	i5-13400
Generation	13th Generation Intel
Core Count	10
Speed	3.3 GHz
General

Weight	0
Warranty	1 Year
Colour	Black
Item Weight	4.2 kg
Dimensions	(WxDxH) 95 mm x 303 mm x 270 mm
Connectivity

Connectivity	USB 3.2 \| VGA \| HDMI \| USB-C
Memory (RAM)

Ram Size	16 GB
Memory Type	DDR4-SDRAM
Total Slots	2x DIMM
Storage

Storage Type	SSD (Solid State Drive)
SSD Capacity	512 GB
Graphics

Graphics Manufacturer	Intel
Graphics Processing Type	Integrated/On-Board Graphics
GPU	Intel UHD 730
Ports & Interfaces

Connectivity	USB 3.2 \| VGA \| HDMI \| USB-C
Bluetooth	Bluetooth 5.3
Wireless LAN	Yes
USB Ports	4
VGA Ports	1
HDMI Ports Quantity	1
Features

Optical Drive	DVD±RW
Bluetooth	Bluetooth 5.3
Other Specifications

Operating System	Windows 11 Home
Warranty	1 Year
Colour	Black
Model Information

Brand	HP
Model	HP Pro 290 G9
Most Suitable For	Business

HP Pro 290 G9 Intel Core i5-13400 16GB RAM 512GB SSD Windows 11 Home SFF Desktop PC

Powered for performance

Expansion for the future

Help keep data safe

Let nothing stand in your way

13th Gen Intel multi-core processor

Simple PC management

Help protect our shared future

Enjoy a clutter-free desk

FAQs