Question 1

What payment method do you accept?

Accepted Answer

We accept all major credit and debit cards, including MasterCard, Visa, Visa Debit, Maestro, and American Express. You can also pay securely via PayPal (Credit & Pay in 3), Klarna, Apple Pay, and Google Pay. PayPal Pay in 3 lets you split your purchase into three interest-free payments, while PayPal Credit offers up to 24 months of 0% interest on qualifying purchases. We also offer several flexible Klarna payment methods at checkout including, Pay Now, Pay in 30 Days, Pay in 3 instalments, or Finance over 6–36 months.

Question 2

When will I receive my order?

Accepted Answer

Delivery time is usually between 3 to 5 working days in case you have selected the Free Delivery option. For Express delivery, it will take up to 2 days. All orders should be delivered in the expected delivery window as specified on the delivery option, when selecting during the checkout process.

Question 3

What's the process of return and replacement?

Accepted Answer

If your item has developed any faults that is not caused by physical damage, liquid damage, neglect, misuse, normal wear & tear, and it is still within the warranty period covered by the manufacturer, please simply contact Laptop Outlet Warranty support at customerservice@laptopoutlet.co.uk for repairs or exchange.

Question 4

How many days it will take for the return procedure?

Accepted Answer

Once we receive your item back at our premises, it may take up to 5 working days to process the return. This could be bit longer during the peak times. Please email us at customerservice@laptopoutlet.co.uk if you have any questions pertaining your return.

Question 5

What if my Product is not as described?

Accepted Answer

In the rare event if your item is not as described, please send us an email at customerservice@laptopoutlet.co.uk with the details and we will organise a free return and a replacement for you.

Question 6

Can I return or get a refund for my order if I have change of mind?

Accepted Answer

Yes, we offer refund policy to all Laptop Outlet customers. If you change your mind, you can return the goods at your expense via Insured (to cover the cost of the goods) & Signed for service within 30 days and we will issue full refund.

Processor

Processor	AMD 3020e
Processor Family	AMD 3020e
Processor Model	3020E
Processor Core Count	2
Display

Screen	14"
Screen Resolution	1366 x 768
Graphics

Graphics	AMD Radeon
Graphics Type	AMD
Storage

Solid State Drive	64 GB
Total Storage	64 GB
RAM

RAM	4 GB
Connectivity

Bluetooth	Bluetooth 4.2
Card Reader	Yes
Connections	HDMI, USB 3.2
Operating System & Software

Operating System	Microsoft Windows 11 S
Camera

Integrated Webcam	Yes
Sound

Speakers	2
Keyboard

Lighting	No Lighting
Product Detail

Weight	2.07 kg
Recommended For	Everyday Use
Colour	Burgundy
General Information

Warranty	1 Year

HP Essential 14s-fq0060na AMD 3020e 3020E 4GB RAM 64GB SSD 14" Windows 11 S Laptop

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