Question 1

What payment method do you accept?

Accepted Answer

We accept all major credit and debit cards, including MasterCard, Visa, Visa Debit, Maestro, and American Express. You can also pay securely via PayPal (Credit & Pay in 3), Klarna, Apple Pay, and Google Pay. PayPal Pay in 3 lets you split your purchase into three interest-free payments, while PayPal Credit offers up to 24 months of 0% interest on qualifying purchases. We also offer several flexible Klarna payment methods at checkout including, Pay Now, Pay in 30 Days, Pay in 3 instalments, or Finance over 6–36 months.

Question 2

When will I receive my order?

Accepted Answer

Delivery time is usually between 3 to 5 working days in case you have selected the Free Delivery option. For Express delivery, it will take up to 2 days. All orders should be delivered in the expected delivery window as specified on the delivery option, when selecting during the checkout process.

Question 3

What's the process of return and replacement?

Accepted Answer

If your item has developed any faults that is not caused by physical damage, liquid damage, neglect, misuse, normal wear & tear, and it is still within the warranty period covered by the manufacturer, please simply contact Laptop Outlet Warranty support at customerservice@laptopoutlet.co.uk for repairs or exchange.

Question 4

How many days it will take for the return procedure?

Accepted Answer

Once we receive your item back at our premises, it may take up to 5 working days to process the return. This could be bit longer during the peak times. Please email us at customerservice@laptopoutlet.co.uk if you have any questions pertaining your return.

Question 5

What if my Product is not as described?

Accepted Answer

In the rare event if your item is not as described, please send us an email at customerservice@laptopoutlet.co.uk with the details and we will organise a free return and a replacement for you.

Question 6

Can I return or get a refund for my order if I have change of mind?

Accepted Answer

Yes, we offer refund policy to all Laptop Outlet customers. If you change your mind, you can return the goods at your expense via Insured (to cover the cost of the goods) & Signed for service within 30 days and we will issue full refund.

Condition

Condition	New
Product Identifiers

MPN	4S2J6EC#ABU
EAN	0195161933288
Type	Notebook/Laptop
Brand	HP
Series	Elite Dragonfly
Model	Elite Dragonfly
Processor

Manufacturer	Intel
Processor	Intel Core i5 11th Gen.
Type	Intel Core i5
Model	i5-1145G7
Generation	12th gen Intel Core i5
Speed	2.60 GHz
General

Weight	0
Warranty	3 Years
Colour	Blue
Item Weight	2.1 Kg
Connectivity

Connectivity	HDMI, USB 3.2, Thunderbolt 4
Display

Screen Size	13.3 in
Touchscreen	Yes
Maximum Resolution	1920 x 1080
Memory (RAM)

Ram Size	16 GB
Storage

Storage Type	SSD (Solid State Drive)
SSD Capacity	256 GB
Graphics

Graphics Manufacturer	Intel
Graphics Processing Type	Integrated/On-Board Graphics
GPU	Intel Iris Xe
Ports & Interfaces

Connectivity	HDMI, USB 3.2, Thunderbolt 4
Features

Optical Drive	No DVD Drive
Backlit Keyboard	Yes
Other Specifications

Operating System	Windows 10 Pro
Warranty	3 Years
Colour	Blue
Model Information

Brand	HP
Model	Elite Dragonfly
Most Suitable For	Everyday Use

HP Elite Dragonfly G2 Laptop Intel Core i5-1145G7 16GB RAM 256GB SSD 13.3" Full HD Touchscreen Windows 10 Pro - 4S2J6EC#ABU

FAQs