Question 1

What payment method do you accept?

Accepted Answer

We accept all major credit and debit cards, including MasterCard, Visa, Visa Debit, Maestro, and American Express. You can also pay securely via PayPal (Credit & Pay in 3), Klarna, Apple Pay, and Google Pay. PayPal Pay in 3 lets you split your purchase into three interest-free payments, while PayPal Credit offers up to 24 months of 0% interest on qualifying purchases. We also offer several flexible Klarna payment methods at checkout including, Pay Now, Pay in 30 Days, Pay in 3 instalments, or Finance over 6–36 months.

Question 2

When will I receive my order?

Accepted Answer

Delivery time is usually between 3 to 5 working days in case you have selected the Free Delivery option. For Express delivery, it will take up to 2 days. All orders should be delivered in the expected delivery window as specified on the delivery option, when selecting during the checkout process.

Question 3

What's the process of return and replacement?

Accepted Answer

If your item has developed any faults that is not caused by physical damage, liquid damage, neglect, misuse, normal wear & tear, and it is still within the warranty period covered by the manufacturer, please simply contact Laptop Outlet Warranty support at customerservice@laptopoutlet.co.uk for repairs or exchange.

Question 4

How many days it will take for the return procedure?

Accepted Answer

Once we receive your item back at our premises, it may take up to 5 working days to process the return. This could be bit longer during the peak times. Please email us at customerservice@laptopoutlet.co.uk if you have any questions pertaining your return.

Question 5

What if my Product is not as described?

Accepted Answer

In the rare event if your item is not as described, please send us an email at customerservice@laptopoutlet.co.uk with the details and we will organise a free return and a replacement for you.

Question 6

Can I return or get a refund for my order if I have change of mind?

Accepted Answer

Yes, we offer refund policy to all Laptop Outlet customers. If you change your mind, you can return the goods at your expense via Insured (to cover the cost of the goods) & Signed for service within 30 days and we will issue full refund.

Processor

Processor	Intel N100 Quad-Core (Intel Turbo Boost up to 3.40GHz)
Processor Family	Intel N
Processor Model	N100
Processor Number	N100
Processor Core Count	Quad-Core
Processor Generation	Intel N100
Display

Screen	12.2"
Screen Refresh Rate	60 Hz
Graphics

Graphics	Integrated Intel UHD Graphics
Graphics Type	Intel
Storage

Solid State Drive	128 GB
RAM

RAM	4 GB
Connectivity

Featured Connectivity	HDMI \| USB-C
Bluetooth	Bluetooth 5.2
Wireless LAN	Wi-Fi 6E (802.11ax)
USB Ports	2x USB-A, 1x USB-C
Card Reader	No
Connections	HDMI \| USB-C \| USB-A
Operating System & Software

Operating System	Google ChromeOS
Camera

Integrated Webcam	Integrated Webcam with Microphone
Sound

Speakers	Integrated Stereo Speaker
Keyboard

Lighting	No Lighting
Product Detail

Weight	1.29 kg
Recommended For	Everyday Use
Colour	Silver
General Information

Warranty	12 Months

Acer ChromeBook Spin 312 CP312-1H-C4J7 Convertible Laptop - Intel N100 4GB RAM 128GB eMMC 12.2" Touchscreen ChromeOS 2-in1 Convertible Laptop

FAQs