Question 1

What payment method do you accept?

Accepted Answer

We accept most credit/debit cards, including Visa, Mastercard, Maestro, and American Express. You can also pay via PayPal and PayPal Pay in 3.

Question 2

When will I receive my order?

Accepted Answer

Delivery time is usually between 3 to 5 working days in case you have selected the Free Delivery option. For Express delivery, it will take up to 2 days. All orders should be delivered in the expected delivery window as specified on the delivery option, when selecting during the checkout process.

Question 3

What's the process of return and replacement?

Accepted Answer

If your item has developed any faults that is not caused by physical damage, liquid damage, neglect, misuse, normal wear & tear, and it is still within the warranty period covered by the manufacturer, please simply contact Laptop Outlet Warranty support at webcs@laptopoutlet.co.uk for repairs or exchange.

Question 4

How many days it will take for the return procedure?

Accepted Answer

Once we receive your item back at our premises, it may take up to 5 working days to process the return. This could be bit longer during the peak times. Please email us at webcs@laptopoutlet.co.uk if you have any questions pertaining your return.

Question 5

What if my Product is not as described?

Accepted Answer

In the rare event if your item is not as described, please send us an email at webcs@laptopoutlet.co.uk with the details and we will organise a free return and a replacement for you.

Question 6

Can I return or get a refund for my order if I have change of mind?

Accepted Answer

Yes, we offer refund policy to all Laptop Outlet customers. If you change your mind, you can return the goods at your expense via Insured (to cover the cost of the goods) & Signed for service within 30 days and we will issue full refund.

Condition

Condition	Grade A
Product Identifiers

SKU	82HS002XUK-AG
MPN	82HS002XUK
EAN	195348496025
Type	Convertible 2-in-1 Laptop/Tablet
Brand	Lenovo
Series	IdeaPad
Model	Lenovo IdeaPad Flex 5
Processor

Processor Manufacturer	Intel
Processor	Intel Core i3
Processor Model	i3-1115G4
Processor Generation	11th gen Intel Core i3
Processor Speed	3.00 GHz
Processor Core Count	2
Display

Screen Size	14 in
Touchscreen	Yes
Display Type	Full HD
Panel Type	TN
Maximum Resolution	1920 x 1080
Memory (RAM)

RAM Size	4 GB
Laptop Memory Type	DDR4-3200
Storage

Storage Type	SSD (Solid State Drive)
SSD Capacity	128 GB
Graphics

Graphics Manufacturer	Intel
Graphics Processing Type	Integrated/On-Board Graphics
GPU	Intel UHD
Ports & Interfaces

Connectivity	HDMI \| USB 3.1 \| USB-C
Features

Built in Speakers	2
Integrated Webcam	Yes
Optical Drive	No DVD Drive
Backlit Keyboard	No
Other Specifications

Operating System	Windows 10 S
Warranty	1 Year
Colour	Grey
Most Suitable For	Casual Computing
Laptop Battery Capacity	52.5 Wh
Item Weight	1.6 kg

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Lenovo IdeaPad Flex 5 14ITL05 Intel Core i3-1115G4 4GB RAM 128GB SSD 14 inch Touchscreen 2-in-1 Windows 10 S Laptop

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