Question 1

What payment method do you accept?

Accepted Answer

We accept most credit/debit cards, including Visa, Mastercard, Maestro, and American Express. You can also pay via PayPal and PayPal Pay in 3.

Question 2

When will I receive my order?

Accepted Answer

Delivery time is usually between 3 to 5 working days in case you have selected the Free Delivery option. For Express delivery, it will take up to 2 days. All orders should be delivered in the expected delivery window as specified on the delivery option, when selecting during the checkout process.

Question 3

What's the process of return and replacement?

Accepted Answer

If your item has developed any faults that is not caused by physical damage, liquid damage, neglect, misuse, normal wear & tear, and it is still within the warranty period covered by the manufacturer, please simply contact Laptop Outlet Warranty support at webcs@laptopoutlet.co.uk for repairs or exchange.

Question 4

How many days it will take for the return procedure?

Accepted Answer

Once we receive your item back at our premises, it may take up to 5 working days to process the return. This could be bit longer during the peak times. Please email us at webcs@laptopoutlet.co.uk if you have any questions pertaining your return.

Question 5

What if my Product is not as described?

Accepted Answer

In the rare event if your item is not as described, please send us an email at webcs@laptopoutlet.co.uk with the details and we will organise a free return and a replacement for you.

Question 6

Can I return or get a refund for my order if I have change of mind?

Accepted Answer

Yes, we offer refund policy to all Laptop Outlet customers. If you change your mind, you can return the goods at your expense via Insured (to cover the cost of the goods) & Signed for service within 30 days and we will issue full refund.

Condition

Condition	Refurbished
Product Identifiers

SKU	20SM002PUK-AG
MPN	20SM002PUK
EAN	0194778026857
Brand	Lenovo
Display

Screen Size	15.6 in
Touchscreen	No
Memory (RAM)

RAM Size	8 GB
Storage

Storage Type	SSD (Solid State Drive)
SSD Capacity	256 GB
Graphics

Graphics Processing Type	Integrated/On-Board Graphics
Features

Optical Drive	No DVD Drive
Backlit Keyboard	Yes
Other Specifications

Operating System	Windows 10 Home
Warranty	1 Year
Most Suitable For	Casual Computing

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Lenovo ThinkBook 15 Laptop Intel Core i5-1035G1 8GB RAM 256GB SSD 15.6" FHD IPS Windows 10 Home - 20SM002PUK

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