Microsoft Surface Go Laptop Intel Core i5-1035G1 16GB RAM 256GB SSD 12.4" Touchscreen Fingerprint Reader Windows 10 Pro - 21O-00004



  • Intel Core i5 Processor
  • 12.4 in, 1536 x 1024 Max. Resolution
  • 16 GB RAM, 256 GB SSD
  • Windows 10 Pro
  • Platinum Colour
  • 1 Year Warranty
  • Refurbished Condition
  • 21O-00004
Was £541.66 ex. VAT. £649.99 inc. VAT.
£391.66 ex. VAT. £469.99 inc. VAT.
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Product Description


These are Open boxed / returned units in pristine condition. They are professionally tested and restored to Factory default state. Cosmetically they would be in excellent condition. They have original accessories and come with Warranty for customers peace of mind.


1 Year


Surface Laptop Go for Business

The lightest Surface Laptop that powers your essential everyday experiences. Make an impact and an impression with Surface Laptop Go, a balance of performance, battery life and beauty that helps you get your job done.

Essential everyday experiences

Collaborate, connect and do your best work with an essential everyday laptop. Power through virtual meetings and the apps you need with all-day battery life and a full-size keyboard.

Cloud-first deployment and management

Deploy and manage down to the firmware layer through the cloud with Microsoft Endpoint Manager* and DFCI. Reduce IT complexity with Windows Autopilot.

Protection from Microsoft from chip to cloud

Every layer of a Surface is maintained by Microsoft, from the hardened firmware that is adopted from a Microsoft open-source UEFI through to cloud management.

Windows 10 Pro, the platform you trust

Windows 10 Pro offers advanced security protections, enterprise-level manageability and enhanced productivity tools.

Windows Virtual Desktop on Surface

Meet complex business and security requirements with broad device redirection support, endpoint protection and Microsoft 365 virtualised in Azure.

Advanced Exchange

In addition to the standard hardware warranty, commercial customers get Advanced Exchange expedited replacement at no additional cost.

Accessories designed for Surface Laptop Go

Most Surface accessories are universal, compatible across generations. The investment you make in accessories is designed to last.

Surface Mobile Mouse

Perfect for precise navigation, featuring an enhanced wheel for smooth, natural scrolling and an elegant, sculpted design for hours of comfortable use.

Surface Dock 2

Turn your Surface into a desktop PC with the next-gen ports in Surface Dock 2. Charge your device and access external monitors, a keyboard, and more.

Surface USB-C® Travel Hub

Have the ports you need, wherever you go, with this multi-port adapter. Get five ways to connect to networks, displays and more, including USB-C.

Microsoft Designer Compact Keyboard and Microsoft Number Pad

Microsoft Designer Compact Keyboard is a slim, space-saving keyboard. Microsoft Number Pad is a dedicated number pad that pairs with your Surface and Microsoft Designer Compact Keyboard.

Surface Adapters

Extend the uses of your USB-C® port, tap into a faster Ethernet network, and share content on VGA- and HDMI-compatible displays, monitors or projectors.

Technical Specifications

Condition Refurbished
Product Identifiers
SKU 21O-00004-AG
MPN 21O-00004
EAN 0889842672244
Type Notebook/Laptop
Brand Microsoft
Series Surface
Processor Intel Core i5
Processor Intel Core i5
Processor Speed 1.00 GHz
Screen Size 12.4 in
Maximum Resolution 1536 x 1024
Memory (RAM)
RAM Size 16 GB
Storage Type SSD (Solid State Drive)
SSD Capacity 256 GB
Graphics Processing Type Integrated/On-Board Graphics
Optical drive No DVD Drive
Backlit Keyboard No
Other Specifications
Operating System Windows 10 Pro
Warranty 1 Year
Colour Platinum
Most Suitable For Casual Computing
Item Weight 1.11 Kg


Microsoft Surface Go reviews verified by feefo

5 / 5
17 reviews
Battery Life
Size and weight
Value for money

Emmanuel Blankson

Good Points: the laptop is really lightweight. i like that it takes only some seconds to log in and out of the system. perfect for students, or anyone who wants a decent device for daily use.

Published on



Good Points: Speed is very good the size makes it easly portableble

Improvement Points: Batterylife could be better

Published on

Lee Hancock

Published on

Robert Thomas

Published on



Nice well packages laptop. Slightly smaller than our usual size laptops we buy, but probably more portable than the others for sure.

Light, thin and small.

Nice feel keyboard and finger recognition unlock etc.

All good 👍

Published on

Frequently Asked Questions

What payment method do you accept?

You can choose from 3 payment methods as per your convenience. This includes Debit/credit card, PayPal credit and PayPal Express Checkout.

When will I receive my order?

Delivery time is usually between 3 to 5 working days in case you have selected the Free Delivery option. For Express delivery, it will take up to 2 days. All orders should be delivered in the expected delivery window as specified on the delivery option, when selecting during the checkout process.

What's the process of return and replacement?

If your item has developed any faults that is not caused by physical damage, liquid damage, neglect, misuse, normal wear & tear, and it is still within the warranty period covered by the manufacturer, please simply contact Laptop Outlet Warranty support at [email protected] for repairs or exchange.

How many days it will take for the return procedure?

Once we receive your item back at our premises, it may take up to 5 working days to process the return. This could be bit longer during the peak times. Please email us at [email protected] if you have any questions pertaining your return.

What if my Product is not as described?

In the rare event if your item is not as described, please send us an email at [email protected] with the details and we will organise a free return and a replacement for you.

Can I return or get a refund for my order if I have change of mind?

Yes, we offer refund policy to all Laptop Outlet customers. If you change your mind, you can return the goods at your expense via Insured (to cover the cost of the goods) & Signed for service within 14 days and we will issue full refund.

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