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HP Care Pack UE335A Extended Service Agreement 3 Years On-Site Warranty with DMR.

HP Care Pack UE335A Extended Service Agreement 3 Years On-Site Warranty with DMR

SKU: UE335A-AG


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  • Extended service Agreement
  • Service Included: Parts and labour
  • Full Contract Period: 3 years
  • Designed For EliteBook 1040 G3, 725 G3, 745 G3, 820 G2, 840 G2, 850 G3
    £89.99 inc. vat

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    Description

    Details

    Increase equipment availability and productivity with high-quality onsite and remote support for your HP hardware, as well as selected multivendor equipment. This flexible HP Care Pack packaged service covers desktops, workstations, servers, notebooks and laptops, network and printing equipment.

    Choose Next Business Day Hardware Support when you need to: extend your hardware warranty coverage for key systems and devices, obtain easy-to-buy, easy-to-use onsite services, improve hardware performance and uptime, increase the return on your HP and multivendor hardware investments, enjoy consistent service coverage across geographically dispersed sites.

    Hardware Support with Defective Media Retention (DMR) for HP Business Desktops, Notebooks, Workstations, Industry Standard Servers (ISS), Business Critical Servers and StorageWorks products is a disk retention service that lets you keep malfunctioning drives after a service event without paying a penalty.

    The HP Defective Media Retention option lets you keep, and control, your disk and your data. The process closely resembles what happens in a standard service call. If a disk is covered by the retention option malfunctions, you call HP for support. An HP support agent will diagnose your system problem, dispatch personnel (if needed) and provide a replacement disk.

    HP Defective Media Retention is available as a component of hardware support in convenient HP Care Pack Services with a variety of response and coverage options. This makes it easy to select the right match for the requirements and realties of your business.

    For your convenience, HP Defective Media Retention does not have to be purchased at the same time as the hardware. It can be configured as a service upgrade on top of an existing warranty or HP Care Pack service level. Existing warranty or HP Care Pack service coverage will be applied as a prepaid "credit" towards a new contract that has been configured to include the DMR option. DMR can also be purchased after a previous warranty or HP Care Pack service expires as part of a HW onsite support contract.


    Specification

    HP Care Pack Next Business Day Hardware Support with Defective Media Retention - extended service agreement - 3 years - on-site

    Type

    Extended service agreement

    Service Included

    Parts and labour

    Location

    On-site

    Full Contract Period

    3 years

    Response Time

    Next business day

    Service Availability

    9 hours a day / 5 days a week

    Designed For

    EliteBook 1040 G3, 725 G3, 745 G3, 820 G2, 840 G2, 850 G3, 8760w; EliteBook Folio 1020 G1, 1040 G2, G1; ProBook 440 G3; ZBook 14 G2 Mobile Workstation, 15 G2 Mobile Workstation, 15u G3 Mobile Workstation, 17 G3 Mobile Workstation, Studio G3 Mobile Workstation




    Extended Specification

    General

    Full Contract Period

    3 years

    Location

    On-site

    Response Time

    Next business day

    Service Availability

    9 hours a day / 5 days a week

    Service Included

    Parts and labour

     

    Compatibility Information

    Designed For

    HP EliteBook 1040 G3, 725 G3, 745 G3, 820 G2, 840 G2, 850 G3, 8760w ¦ HP EliteBook Folio 1020 G1, 1040 G2, G1 ¦ HP ProBook 440 G3 ¦ HP ZBook 14 G2 Mobile Workstation, 15 G2 Mobile Workstation, 15u G3 Mobile Workstation, 17 G3 Mobile Workstation, Studio G3 Mobile Workstation

     

    Details

    Service & Support

    Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day ( 8:00 AM - 5:00 PM ) / Monday-Friday ¦ Technical support - remote monitoring - 3 years ¦ Defective media retention - 3 years

     

    Specification

    Specification

    Delivery

    Delivery information

    For catering the needs of all kind of customers, Laptop Outlet gives you two options of delivery so you can choose one which best suits you.


    Free Delivery

    In this option we will deliver your product free of cost but it will take 2 to 4 working days for the product to be delivered.


    Next Day Delivery

    If you want your desired product to be delivered next day you’ll have to pay £7.99 as delivery charges at the time of placing order. This option does not include delivery on Saturday or Sunday.

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